Co-Managed IT Services That Support Your Team
Your internal IT team is valuable—we're here to make them even better. Our co-managed IT services provide flexible support that enhances your existing capabilities while respecting your team's expertise.Partnership Approach
We become an extension of your IT team:
- Seamless integration with your processes
- Respect for existing procedures
- Clear communication channels
- Flexible engagement models
- Knowledge sharing
- Skill enhancement
Customizable Support Options
Design the perfect support mix:
- After-hours coverage
- Vacation coverage
- Project assistance
- Specialty expertise
- Escalation support
- Emergency backup
Technology Stack Access
Enterprise-grade tools for your team:
- Professional RMM platform
- Advanced security suite
- Monitoring systems
- Documentation platform
- Ticket management system
- Knowledge base access
Frequently Asked Questions about Co-Managed IT
What are co-managed IT services?
Co-managed IT is a flexible partnership between your internal IT staff and CEG. We fill skill gaps, provide additional resources, advanced tooling, and security expertise, working alongside your team rather than replacing them. It's ideal for businesses with one or two in-house IT staff who need extra support.
What types of businesses benefit most from co-managed IT?
Businesses with 30–200 employees who already have one or two IT staff members benefit most. Co-managed IT helps when internal staff are stretched thin, when specialized skills like cybersecurity or compliance are needed, or when the business is growing faster than the IT team can scale.
How is co-managed IT different from fully managed IT?
With fully managed IT, CEG handles all of your technology operations. With co-managed IT, your internal IT team retains ownership of day-to-day operations, and CEG provides specialized support, overflow capacity, and strategic guidance where it's needed most.